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Return policy | By Mami

Return policy

We accept returns of stock products. There are no monetary refunds, neither of articles nor of shipments, although if returns are exchanged in vouchers of purchase without time limit, for the amount of the return.

We do not accept returns of products made by order, unless you have made an error on our part. The returns will be for items that arrive with some type of tare or fabric defect or confection.

Because our items are made to order / order will not accept returns or changes for different sizes, change of opinion, change of model / fabric.

The return shipping costs will be borne by the customer and the return of the product must be made within a period not exceeding 14 days. Once verified that the product you send is in perfect condition, labels placed, we will proceed to the return of the item, discounting the shipping costs that were charged when you placed the order.

The shipping costs for the return of the items will be borne by the customer.

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